Archive for category Customer Service

Continuous Site Development

I apologize about not updating the website in three months. When working on everyone else’s website, it’s very easy to neglect your own. With most of my jobs come from sources other than my website, and having time to spend with my family, there is no time or urgent need to constantly work on my website.

Remember to gradually add to and evolve your website, but not at the cost of your core business and family. I may even need to hire someone to keep my site up to date. :)

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What is Customer Service?

What does customer service mean to you? To some it means nice and friendly service. Ever hear of “service with a smile”? Other people see it as the quality of a product that should never break. There are many interpretations of what customer service means. I guess you could say that good customer service is in the eye of the beholder. Read the rest of this entry »

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